HashKey OTC Team

These User Terms (the “Agreement”) set out the terms and conditions between:(1) HASHKEY TECHNOLOGY SERVICES PTE. LTD., a company limited by shares with its registered address at 3 Church Street, #2...

Q: Will this upgrade affect the safety of my assets?A: No. All user assets are securely held and will not be affected after the upgrade. After logging in to the HashKey Exchange App, you can view y...

Dear HashKey users,   Thank you for your continued trust and support.   On June 30, 2026, we completed a platform service upgrade. After the upgrade, HashKey Exchange can support Hong Kong, Singap...

Dear Valued Users, In our ongoing commitment to improving service quality and user experience, our Singapore site will complete a system capability upgrade on May 12, 2026. Following this upgrade, ...

Dear HashKey Clients,   We are proud to officially introduce HashKey Agent Skills, a suite of structured capability components designed for developers and AI Agents. Built upon HashKey’s existing ...

The Individual Accredited Investor account is valid for one year and requires the customer to submit a renewal application. If your account has expired, you may either renew your accredited investo...

HashKey OTC is a digital asset exchange under HashKey Group, which aims to provide licensed digital asset trading services to global customers, mainly in Singapore.The following guide is for indivi...

An accredited investor is a high-net-worth individual who meets any of the following criteria:Personal Income - Income in the preceding twelve (12) months is not less than S$300,000 (or its equival...

1.What is KYC and why KYC verification is necessary?KYC is the short form of Know Your Customer/Know Your Client. It is the verification of the identity of the account holder. Just like when you go...

The purpose of the risk assessment is to understand your risk appetite. We can only provide you with appropriate services once we have confirmed that your risk appetite is suitable for trading in v...