HashKey OTC Team

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Recent activity by HashKey OTC Team Recent activity Votes
  • What is Phishing (Email, Website, SMS, Phone)

    Phishing is one of the common cyber attacks where the attackers attempt to obtain Personal IdentificationInformation (PII) such as Name, Address, Sensitive information such as username, password, c...

  • What is the anti-phishing code and how to set it?

    Anti-phishing code is a security feature often used by exchanges, to add an extra layer of security to prevent exposure through phishing emails. Once you set the anti-phishing code, all emails sent...

  • How should I set up my password to make it more secure?

    When setting your account password, please follow the rules below to enhance your account security.The password must be at least 8 characters in length and must contain at least an upper case lette...

  • How to login to account if access 2FA verifications is lost?

    If you have a Google Authenticator key, you can reinstall the Google Authenticator app and enter the key to set it up. The key will only be visible to you if you have activated Google Authenticator...

  • How to use your personal wallet to perform sign message?

    Frequently Asked Questions - User Guide These User Guidelines (hereinafter referred to as ''these Guidelines'') may be modified from time to time for informational purposes only and are not to be c...

  • Why do I need to deposit the specified amount

    In accordance with compliance requirements, HashKey OTC is required to verify the ownership of the client’s wallet, which refers to “address whitelisting”.To prove your wallet ownership, you can co...

  • Cookie Policy

    This is the Cookie Policy for HashKey Digital Asset Group Limited (or its affiliates, hereinafter referred to as “HashKey”), accessible from www.hashkey.com。 What Are CookiesAs is common practice w...

  • Master Service Agreement

    1.    Interpretation In this Agreement, unless the context otherwise requires, the provisions in this Clause 1 shall apply.1.1.    Definitions“Acceptance” has the meaning given to the term in Claus...

  • Hard Fork

    A hard fork is a permanent divergence in a blockchain, resulting from an upgrade to the underlying protocol that creates new consensus rules. This can cause non-upgraded nodes to be unable to valid...

  • Double Spend

    Double Spend is a potential issue in digital currencies where the same tokens in a wallet are spent more than once. Blockchains use consensus mechanisms like Proof-of-Work or Proof-of-Stake to prev...