Why does my fiat currency withdrawal order show success but I have not received the funds ?

When the fiat withdrawal order shows success but no fiat currency funds are received, it is usually because Hashkey OTC has successfully transferred the funds, but due to factors such as the risk control of the receiving bank, the receiving bank automatically refunds or the customer requests the receiving bank to refund. In this case, please contact Hashkey OTC's official customer service in a timely manner.